Shipping policy

Shipping Policy

Effective Date: February 24, 2025

Shipping with DadMood

At DadMood, we are committed to providing you with high-quality outdoor apparel and ensuring timely delivery. Below are the details regarding our shipping policy:

1. Eligible Destinations

We currently offer shipping to the United States, and international destinations are subject to availability. Shipping fees and delivery times will vary depending on the destination.

2. Shipping Times

• Processing Time:

  Orders are processed within 2–5 business days (Monday to Friday), depending on the product and order volume. Custom items may take longer to fulfill.

• Shipping Time:

  Once your order has been processed and shipped, delivery typically takes:

  • United States: 3–7 business days
  • International Orders: 7–14 business days (depending on location)

3. Shipping Costs

Shipping costs are calculated during checkout based on the destination and shipping method selected. We offer various shipping options, including standard and expedited shipping.

4. Order Tracking

Once your order is shipped, you will receive an email with a tracking number to follow the status of your package. For international orders, the tracking may be provided by the local postal service once the package reaches your country.

5. Shipping Carrier

We use reliable carriers to ensure timely deliveries. For international shipments, please be aware that tracking information may be updated at different intervals depending on the carrier.

6. Incorrect Shipping Information

It is important to double-check your shipping address before placing an order. Wildahead is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If you notice an error in your shipping address after placing the order, please contact us at support@dadmood.co immediately.

7. Shipping Delays

While we strive to fulfill orders as quickly as possible, shipping delays may occur due to factors such as weather, customs processing, or other unforeseen circumstances. We appreciate your patience and understanding in such cases.

8. Lost or Damaged Items

If your package is lost or damaged during shipping, please contact us at support@dadmood.co immediately. We will work with the carrier to resolve the issue and ensure you are satisfied.

9. Shipping Updates

You will receive regular updates on the status of your order via email. This will include notifications when your order is processed, shipped, and out for delivery.

10. Changes to Shipping Policy

We may update our shipping policy from time to time. Any changes will be posted on this page with an updated effective date